No risk, all ritual

Love your first delivery, or it's on us

Try your first Sippo ritual for 30 days, one-time or subscription. If it is not for you, we refund it, with nothing to send back.

Love your first delivery
Or it's on us, one-time and subscription alike.
Keep the bag
Nothing to send back. Share it with someone who might love it.
Just tell us why
A line on what was not right, and we refund your first order.
No subscription trap
Claim on delivery one and the 2-order minimum is waived.

The promise, plainly

Love your first delivery, or it's on us. Give your first Sippo order a fair go, and if you are not genuinely happier within 30 days, tell us what did not work and we will refund that first order. It applies to one-time and subscription orders alike, and there is nothing to post back, keep it or pass it to a friend.

Why we can offer it

Because we know exactly what goes into it, and who makes it. Real ingredients, hand-blended in small batches by a local team we trust, the kind of thing we use every day. When you stand behind something properly, a guarantee like this is easy to mean.

All we ask in return is a sentence on why it was not for you. That honest feedback is how we keep getting better.

How to claim it

Email hello@sippo.au within 30 days of your first delivery, with your order number and a quick word on what was not right. We will refund your first order within a day or two, and if you were on a subscription, we will also release you from the two-order minimum.

The guarantee covers your first delivery, once per customer. Your rights under Australian Consumer Law always apply on top, and a damaged or wrong order is always sorted regardless, no return needed.

Nicole and Dan
Nicole and Dan the two of us, founders of Sippo

You are not emailing a call centre. You are emailing the two of us, and we will sort it out.

Nothing to lose, then

Start with the blend for your time of day, or let the quiz point you to the right one.